When will my order ship? 

Order placed during the week and before 2PM PST will ship same day.

All orders placed during the week and after 2PM PST will ship next day.

 

How much will shipping cost? 

We try to keep the shipping costs as low as possible. Accurate shipping costs will be provided upon checking out.

The shipping costs are calculated based on multiple factors including:

◈ Weight of the order

◈ Size of the order

◈ Shipping to address

When you check out, we will provide you with a price that will take into consideration all these factors.

Note that shipping to Alaska & Hawaii involves more cost.

 

How long before I get my order? 

 

We ship every order same day or next day depending on the time you placed your order. 90% of our order ship with UPS. Below is a map of all US transit time from our location. 

 

 

How can I track my order? 

We will provide a tracking number by email upon shipping the order with a link to the carrier page. We ship all our orders with UPS or FedEx. 

 

Where do we ship? 

We ship to all 48 contiguous states as well as Alaska & Hawaii.

We do not ship to Canada at this time or to other countries

 

What to do if your order is lost in transit 

If there was no movement on your tracking information for more than 3 business days, your order might have been lost by the carrier. Contact our team with your order number, last name & shipping address, at 415-841-3340 or by email at helene@delysboutique.com so we can swiftly resolve the issue.

Find more detailed information on our FAQ page